Security
Your transactions at New Horizon Bank are handled with the utmost of care and safety. New Horizon Bank works with cutting-edge technology partners to ensure that the most secure environment is made possible for all of our valued customers. We offer you worry-free Internet banking. You can be completely confident of the following security measures:

Secure Communications
Our system ensures that data-exchanged between your PC and our computer networks are encrypted with 128-bit encryption - the strongest encryption available. Encryption is accomplished through Secure Sockets Layers (SSL), which utilizes mathematical formulas to 'encrypt' or hide information from prying eyes on the Internet. Additionally, if SSL detects that data was added or deleted after you sent it to the bank, the connection will be severed in order to guard against any tampering. The most popular browsers have the SSL security feature included. How can you tell if your browser is secure? The Following link will take you to our sign on page.  Click "Test Brower" to find out if your version is supported. Click here to test your browser.

Secure Environment
Our computer system does not connect directly to the Internet. It is isolated from the network via a 'firewall.' A firewall is a combination of software and hardware products that designate parameters, and control and limit the access that outside computers have to the banks' internal networks and databases. You can feel secure knowing that our firewall protects your personal information from unauthorized access.

Secure Login
User IDs and passwords are isolated from the Internet by being stored on New Horizon Bank’s computer network. This way, the passwords and IDs can never be accessed or downloaded by anyone on the Internet. Additionally, user passwords can vary from eight to 25 characters with alpha, numeric and special characters, which significantly lowers the chance of your password being randomly guessed.  The system also checks for invalid logins and automatically disallows a user after three invalid attempts. This prohibits the 'hacker' from gaining access to our system, thus protecting your accounts.

Your Password
You will be responsible for maintaining one of the most important security measures: your password. When you receive your New Horizon Bank online banking password, be sure to keep it a secret. Memorize it, or write it down and keep it in a safe place. It is not recommended you carry your password in your purse or wallet. Make sure no one watches you enter your password and always close your browser when leaving the computer. Make sure you regularly scan your computer for viruses that could be used to capture password keystrokes. You ultimately hold the key to your password security.  As an added security measure, New Horizon Bank will require you to change your password at least every 180 days.  We recommend you change your password every 90 days, but it is not required at this time.

Multifactor Authentication
An additional layer of security and fraud protection has been added to help prevent identity theft. Now when you signup for Internet banking you will be required to establish a security image and three security questions. Your security image will help to confirm that the website you are visiting is authentic and your answers to the security questions will serve as a second layer of security to verify your identity on non-registered computers or if your online activity is outside of your normal activity.  You should select security questions that are not readily known by others but will be remembered by you.  For example, if you have a social media page that includes comments about your kids, pets, anniversary, birthdays, where you went to school, etc., those would not be good subjects for your security questions.

Cybersecurity ResourcesMore information on how you can protect yourself while online is available on the Department of Homeland Security website here.

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