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New Horizon Bank

Card Management

The user has control to "Activate" or "Suspend" debit card with Card Management

We put you in control

With Card Management from New Horizon Bank, you can turn your debit card on and off in real time.  You don't have to worry that funds might disappear from your account* after shopping at the latest merchant to announce a card breach.  Simply set your card status to "Suspend" and rest easy knowing anyone trying to use your card number will not get away with your money*.

With Card Management, you can also order a replacement card, activate a new card or report your card lost or stolen.  Please note, you cannot reverse reporting your card lost or stolen through the app.  You should use the "Suspend" option if you are unsure where your card is.  This will prevent any purchases from being authorized and is reversible by you should you find your card later.  Card re-orders are subject to approval.

*Your New Horizon Bank Visa Debit Card carries a Zero Fraud Losses guaranty.  While you won't be responsible for any losses caused by fraudulent debit card transactions when you report them promptly, you may lose access to your funds until you can report the loss and the Bank can provide you with provisional credit.  See your Online Banking Agreement for full requirements on reporting fraudulent transactions.