We have received several calls from area residents regarding suspicious telephone calls they received today. The calls are automated and indicate that the customer’s debit card has been cancelled or that there is some other problem with their debit card. Should you receive a call like this, DO NOT give any information to the caller, simply hang up. This is a SCAM.
New Horizon Bank does use a vendor to manage debit card fraud, and it is possible you would get a legitimate call from our Fraud Center, but they will not need your card number, account number, social security number, passwords or PIN. They will generally be asking you to confirm purchases being made on your card and the caller will be a live operator, not an automated dialer.
If you have received one of these calls, and have given the caller any information, it is imperative that you call us immediately at 302-4858. If after normal business hours, contact our 24 hour Fraud Center at 866-546-8273 and send us a secure message via the “Contact Us” link on our homepage.
New Horizon Bank is a full service community bank. We have experienced bankers who are truly interested in knowing you and helping you. Whether you just need a checking account to pay household bills, or you run a business with borrowing, payroll, and cash management needs, we are here to help.
Go Local with New Horizon Bank!
Whether you are fed up with fees and impersonal service or you just want to help your local economy by shopping local, New Horizon Bank is here to help. We offer a variety of accounts to meet your needs. Our Horizon Free Checking is a no frills account with no monthly fees and no hoops to jump through. If you are looking for more benefits we have accounts with no monthly fees if you maintain minimum deposit balances in any of your accounts. Benefits include no fee ATM transactions at any bank, free or discounted checks, free online banking and bill payment, free debit cards, free check images with statements, free 24 hr phone banking and more. Please see our list of accounts to find the right option for you, or better yet, call us at 804-302-4858 to get started today.