01

01

Our vision

To redefine banking by providing personalized, seamless financial solutions tailored to the unique needs of our clients. As a concierge commercial bank, we are committed to fostering long-term partnerships, delivering exceptional service, and empowering businesses to thrive through innovative financial expertise and customized support.

02

02

Our Mission

Our mission is to redefine the banking experience by seamlessly integrating innovative technology with personalized, high-touch customer service by:
Our mission is to redefine the banking experience by seamlessly integrating innovative technology with personalized, high-touch customer service by:
Obsessively focusing on a delightful, personalized customer experience
Embracing technology that makes banking easy

Hiring, training, and retaining skilled individuals who share our passion for excellence
Operating with the utmost integrity and transparency


03

03

Our Principles

At New Horizon Bank, our commitment to exceptional banking is driven by four core principles:
At New Horizon Bank, our commitment to exceptional banking is driven by four core principles:

Excellence

We are obsessed with our customer’s experience and hold ourselves to impeccable standards.

Tenacity

We are creative problem solvers committed to finding a solution to meet our customers’ needs.

Collaboration

We strive to build lasting, long-term partnerships with our customers. When they succeed, we succeed.

Care

We genuinely value our customers as people and are grateful for their trust. We are committed to earning their business each and every day.

Exploring
New Horizons

New Horizon Bank is on an adventure to redefine banking, with a focus on meeting the personal and business needs of our customers. Through the years we’ve grown and evolved, but our commitment to exceptional customer service and supporting local businesses remains at the core of everything we do. We’re here to explore new possibilities with you every step of the way.

Where to find us

You can find details about how best to contact us here, or by visiting us at any one of our branches or offices.

Corporate Office

804-302-4858

7231 Forest Ave, Richmond, VA 23226

View on Google Maps

By appointment only

Powhatan Branch

804-302-4858

1870 Stoneridge Commerce Drive, 
Powhatan, VA 23139

View on Google Maps

Monday to Thursday: 9am – 5pm
Friday: 9am – 6pm
Saturday: 9am – noon

Richmond Commercial Office

804-302-4858

2800 Patterson Ave, 
Richmond, VA 23221

View on Google Maps

By appointment only

Norfolk Commercial Office

804-302-4858

231 E. Main St, Suite 112, 
Norfolk, VA 23510

View on Google Maps

By appointment only

Careers

Your Next Adventure Awaits

With New Horizon Bank, you can trust that every financial solution is implemented with precision, giving you the confidence to focus on what matters most—growing your business.

Contact

Speak to the team

We’re here to be a trusted resource for all your banking needs. Contact us today to connect with one of our expert bankers.